Skip to main content

Customer Service

Secure Shopping and Privacy Policy Details

Erich Industries, Inc. appreciates your interest in our company and products. This Secure Shopping and Privacy Policy applies and is limited to treatment of information that is collected via the web site or any orders submitted to Erich Industries, Inc.

Secure Shopping
You can shop at with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Erich Industries, Inc. is registered with the Authorize.Net Verified Merchant Seal program.

General and Policy Updates
Erich Industries, Inc. takes the privacy of your personal information very seriously and will make reasonable efforts to use your personal information in accordance with this Privacy Policy. Please review this Privacy Policy carefully. We may revise this Privacy Policy over time. If we make significant changes, we will notify you by posting a notice on our Web Site. Please check the Web Site from time to time for the most current version of our Privacy Policy. Your continued use of the Web Site after we have notified you of such changes as described above constitutes your acceptance of such changes.

Information We Collect
When ordering, you may be asked to provide personal information such as your first and last name, company name, email address, phone number, fax number, physical address, etc.

How We Use the Information Collected
WE WILL NEVER SHARE YOUR PERSONAL INFORMATION WITH ANY OTHER PARTIES WITHOUT YOUR PERMISSION. We may combine the personally identifiable information you provide Erich Industries, Inc. with other information about you that is available to us, including information from other sources. The ways that Erich Industries, Inc. may use your information include (a) to enable the Web Site and its operators to process, manage and deliver your requests; (b) to respond to your specific inquiries; (c) to troubleshoot and provide you with technical support; (d) to provide you with information on Erich Industries, Inc. products and services, either on a personalized or aggregate basis; (e) to resolve disputes, prevent and detect fraud, and otherwise to help Erich Industries, Inc. to avoid legal liability; (f) to notify you of changes to this Privacy Policy or to other policies or terms that affect you and your use of the Web Site; and (g) for other purposes.

Third-Party Links
This Web Site may contain links and pointers to other Internet sites maintained by third parties, and Erich Industries, Inc. is not responsible for the privacy practices or the content of such third party sites. We recommend that you review the privacy policies of those sites when you visit them.

Restrictions on Use
This site is owned and operated by Erich Industries, Inc. and contains material which is derived in whole or in part from material supplied by Erich Industries, Inc., its related business units and other joint ventures and is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this site including code and software. You may download material from this site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.

Erich Industries, Inc. in conjunction with Google may utilize a User Cookie to better serve you regarding your product interests.

The materials in this site and any of the third-party sites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Erich Industries, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Erich Industries, Inc. does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, including bulletin boards, or the server that makes it available, are free of viruses or other harmful components. Erich Industries, Inc. does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You (and not Erich Industries, Inc.) assume the entire cost of all necessary maintenance, repair or correction.

Limitation of liability
Under no circumstances, including, but not limited to, negligence, shall Erich Industries, Inc., or its related businesses be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, Erich Industries, Inc. materials. You specifically acknowledge and agree that Erich Industries, Inc. is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any Erich Industries, Inc. material, or with any of Erich Industries, Inc. terms and conditions, your sole and exclusive remedy is to discontinue using the Erich Industries, Inc. website.

Notices and Procedure for Making Claims of Copyright Infringement. Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement should be sent to

Some of our Many Repeat Customers

  • ThermoFisher Scientific
  • Zircoa
  • Imerys
  • Swedish Match
  • Suisan
  • Aviagen